Why Teragren?


Questions to ask before you buy

 

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As with any product you use on a project, you want to have confidence in the quality, durability and consistency of the bamboo flooring, cabinetry panel, parquet butcher block or veneer that you select. Here are some questions to ask as you search for the right bamboo product and the right bamboo source.


  • arrow Is all bamboo flooring alike?
    • No. Some bamboo floors are more durable than others or emit varying levels of volatile organic compounds such as formaldehyde, depending upon how they are manufactured.

       

      Teragren's floors are FloorScore®-certified, which means they've all been tested for 78 VOCs. You'll enjoy peace of mind knowing that Teragren floors have achieved one of the most rigorous indoor air quality standards in the world.

       

      You can also expect from Teragren a variety of flooring styles, colors and installation methods. Information on our specifications and test results, including the Janka hardness test, is available here on our web site.

  • arrow Is there a grading system for bamboo?
    • No. Hardwood flooring is graded (No. 1 Common, Select, etc.) according to certain standards. However, no U.S. or international grading standards exist for bamboo flooring. You must rely on the manufacturer's standards and warranties. Teragren bamboo flooring, for example, comes with a lifetime structural warranty and a 25-year residential/10-year heavy-use commercial finish warranty (except for Spectrum and Elements flooring).

  • arrow How hard is bamboo?
    • Hardness is the main factor in durability. Bamboo flooring can be as soft as pine and harder than maple depending on the species of bamboo used and when it was harvested. Teragren specifies only Optimum 5.5® Moso bamboo harvested at maturity (5-1/2 to 6 years) when fiber density peaks. As a result, Teragren bamboo averages 40 percent harder than red oak and 12 percent harder than North American maple. (Teragren's Portfolio and Synergy™ strand bamboo with Xcora™ technology is 160 percent harder than oak due to our optimized manufacturing process.) Here on our web site, you will find Janka ball test results and other performance data on every Teragren product.

  • arrow What kind of finish is used?
    • A durable finish is the first line of defense for lasting beauty in wood floors. On Teragren prefinished products, we use a water-based, solvent free, 7-coat German finish with an aluminum oxide wear layer to boost abrasion resistance, including two polyurethane topcoats for added protection. Developed with internationally known Klumpp Coatings, the finish carries a 25-year residential/10-year heavy-use commercial warranty.

  • arrow How much formaldehyde is in the adhesive?
    • All bamboo products are laminated, and the industry standard for this laminating process has long mandated the use of urea-formaldehyde adhesives. However, some urea-formaldehyde adhesives emit much less formaldehyde than others. Teragren's proprietary manufacturing adhesives emit 0.03 ppm or less of formaldehyde, much less than allowed by U.S. OSHA, German E0, CARB Phase 1 and Phase 2, and Japanese JIS/JAS (F****) emissions standards. Many of our products are available formaldehyde-free by special order. Our countertop/table tops are made with formaldehyde-free manufacturing adhesives.

  • arrow Does all bamboo flooring qualify for LEED® credits?
    • No. Flooring, like any product used in LEED certified construction, qualifies only if a company can provide documentation under the U.S. Green Building Council's LEED® Green Building Rating System™.

  • arrow Does all Teragren bamboo flooring qualify for LEED® credits?
    • Yes. All Teragren bamboo products have such documentation and contribute to LEED certification under MR Credit 6: Rapidly Renewable Materials. All Teragren flooring products have also been FloorScore®-certified, a standard that qualifies them to contribute to LEED® v3 IEQ credit 4.3: Low-Emitting Materials—Flooring Systems. Teragren products made with non-urea manufacturing adhesives, including traditional bamboo flooring, panels and veneer made with our proprietary IEQ 4.4 urea-free adhesive, our strand bamboo flooring, panels and veneer and our formaldehyde-free bamboo countertops and table tops—also contribute to IEQ Credit 4.4: Low-Emitting Materials—Composite Wood and Agrifiber Products. Call Teragren at 800.929.6333 or send us an email for more information.

  • arrow Are CSI specifications or MSDS available?
    • Only a manufacturer can provide documentation to certify CSI (Construction Specifications Institute) specifications, MSDS (Material Safety Data Sheets) or other legal specifications required by architects and other design professionals for commercial and government projects. As we are the manufacturer of all Teragren products, we make such documentation available conveniently through our web site.

  • arrow Is product readily available?
    • Teragren maintains supplemental inventory at two distribution centers in the United States to be certain that our stocking wholesale distributors and the retailers they serve are able to fulfill orders on time.

  • arrow What coordinating products are available?
    • Teragren is the only bamboo flooring manufacturer that provides a full spectrum of coordinating flooring, stair parts and trim, architectural casings, floor vents, panels, veneer, edge banding and countertops to help you complete your design. All of our panels and veneer are SCS Indoor Advantage™ Gold-certified, which means they comply with California Special Environmental Requirements Specification 01350, designed to ensure health through good indoor air quality.

  • arrow Does it matter whom I buy from?
    • Yes, it matters. The bamboo flooring, panel and veneer market is very competitive and relatively easy to enter. As a design professional, you want to work with a reliable company that offers not just a great price and a wide variety of coordinating products, but manufacturing information, good warranties and prompt technical service.

  • arrow Why Teragren?
    • Unlike many bamboo suppliers, Teragren develops and manufactures all our own bamboo products. We directly control manufacturing—and product quality—from one source from harvest to distribution, guaranteed since 1994. The Teragren difference includes:

       

      11 manufacturing and quality-control checkpoints

      Advanced, state-of-the-art equipment that fortifies durability

      ISO 9001:2000 and 14001 certified factories

      FSC Chain-of-Custody certified distribution network and product availability

      FloorScore® and SCS Indoor Advantage™ Gold certifications

      Ability to install our flooring over radiant heat

       

      We also give you precise specifications and other documentation on every Teragren product. And we support our fine bamboo products with unparalleled technical service.

       

      If you have any questions about Teragren products, please email us.